Once an order has been placed and verified it will be held for 10 days awaiting payment. If payment is not received the order will be canceled. If this is in conjunction with an online Ebay auction negative feedback will be left and all necessary paperwork will be filed with ebay to recover lost funds. Such proceedings will result in suspension or expulsion from Ebay. Once payment arrives, most orders are shipped within 3 business days, however it can be upto 5 business days for orders to be packaged and shipped off, international and special orders may take longer.

  We also cater to international customers. All payments must be in US Dollars. Shipping rates will vary between countries and depend on the weight of the items. Please be sure to include the destination country in your order so we can determine the proper shipping charge. International order will be shipped out with in 5 business days. 

  All items are packaged above satisfactory standards. Insurance is available upon the customers request. We are not responsible for payments lost in the mail nor are we responsible for orders lost in the mail. No orders have been lost as of yet. Cash payments are advised to be sent in registered mail concealed in colored paper. Personal checks are accepted. There is a minimum of 2 weeks to clear, it all depends on the banks. You will be emailed with payment confirmation the day payment arrives.

  We now use a Paypal Shopping Cart. If you want to pay by Paypal or plan on signing up with Paypal to use a credit card payment, please use this shopping cart. If you would like to pay with another form of payment, please use the "Ordering Form" link that is posted below the "View Cart" link on the many product pages. This is a text and link based Ordering Form, you may want to keep track of the items you wish to order before visiting the "Ordering Form". If you wish to email an order to us, please send it to sales@sailormoonshop.com

	We accept credit card and echeck payments from Paypal. We only ship to confirmed addresses. We do not accept Paypal Payments from International Customers.
	We accept WesternUnion money orders by credit card or wire transfers (Bidpay). Also great for international customers.
	We welcome personal checks. Items will ship upon check clearance. Please have the shipping address the same as the check address.
	Cash is accepted at senders risk. It is recommended to send it well concealed by registered mail.
	Money orders, Bank checks, and Cashiers checks are all accepted forms of payment. Must be in US Dollars.

      One of the most popular questions is, Do you accept credit cards directly? No. There are two reasons. One, merchant accounts are expensive and would only raise the prices on the items. Export from Asia is expensive enough with out more fees. And second, by using third party companies (i.e. Paypal and Bidpay) they are inexpensive and they support the risk of fraudulent charges. If someone were to pay with a stolen card or account, that charge back is insured by the companies and will not be passed on to the customers. 

      When a customer places an order, it will be confirmed by email with in 12 hours. Product availability, shipping charges, and final total will be included as well as any necessary payment information. Please send us an email if there are any more questions not answered here.

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